Dubai Outsource Zone - DOZ

The first free zone in the world dedicated to the outsourcing industry, Dubai Outsource Zone (DOZ), a member of TECOM Investments offers the perfect base for both captive and third-party outsourcing operations to provide mid and high-end services in areas such as finance, accounting, IT, payroll processing, engineering, R&D and design.

It also serves as a centre for off-shore disaster recovery facilities. DOZ caters to off-shoring requirements from Europe, the US and the region. DOZ's custom-made facilities, including next-generation telecom infrastructure, office space in intelligent buildings, and facilities management, enable outsourcing companies to set up efficient operations.

The package of telecom services include reliable and redundant high-bandwidth connectivity, IP telephony, automatic call distribution (ACD), interactive voice response (IVR) and predictive dialing systems, satellite communication services as well as technical and infrastructure support. These facilities form part of a plug-and-play infrastructure which helps offshore service providers start operations quickly with minimal upfront investment.

Vision of DOZ

Dubai Outsource Zone will create the outsourcing industry in MENA. We will be the leading outsourcing destination in MENA, and one of the top 10 in the world.

Mission of DOZ

Dubai Outsource Zone will be a low-risk, low total cost of ownership (TCO) destination for companies in the US, UK, India, and the Middle East.

DOZ will draw companies and workers from around the region to work on mission-critical business processes for both offshore captives and outsourcing solutions providers.

It will also create the right environment for such companies to conduct mid- to high-end transactions.

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